About/FAQs: Dane Wells Gallery

Is Dane Wells Gallery a physical place where I can visit? 
- Yes, address: The Historic Santa Fe Plaza - 112 W San Francisco St, Santa Fe, NM 87501

What days/hours is Dane Wells Gallery open for walk-in visitors?
- Open Wednesday - Sunday: 11am - 6pm; Monday and Tuesday by appointment only

How can I contact Dane Wells Gallery? 
- By using the contact form at the bottom of this page, emailing info@danewellsgallery.com or calling (505) 398-9421

Are all of the paintings in the gallery by Dane Wells? Where can I learn more?
- Yes, you can find more information about Dane Wells and his artistic process/vision on this website below or at the following page - FAQs: Dane Wells

Do you ship outside the US and Canada?
- Certainly! Add the items in which you're interested to your cart; proceed to checkout; complete the required shipping details; and then the final price including Standard International Shipping will be made ready for you to complete the checkout and pay.

I’m ready to order a painting. What will happen after I do?
- Once your order is placed and paid for, a custom framed/suspended art box in which the painting will be shipped is ordered (typically from Armadillo Protective Packaging Services in Santa Fe, NM).
- The art box takes 2-3 business days to create. Then, the painting is professionally packaged and shipped insured via Ground or Freight (depending on size of packaged art box ).
- Paintings shipped via Ground should take ~3-5 business days to arrive Domestically or ~5-12 days Internationally from the time they are sent.
- Please note that orders, particularly those shipped via Freight, may require additional processing/delivery time. 
- You’ll receive a tracking number via email/text so that you can track/be updated about your shipment online/via phone or text.

What if my painting(s) arrived damaged?
- In the unlikely case that the painting(s) arrived damaged, please provide details including photographs that will be helpful to the gallery in processing insurance claims. We’ll work quickly to replace your order with your consultation. 

Are there any particular methods you employ in preparing the paintings? 
- Yes, all of the paintings are made to be archival (Typically Golden Heavy Body acrylic paints on professional level canvas (heavy weight cotton duck; archival quality; acid-free titanium acrylic gesso primed; 1.5” to 2.5" wood frame profile; professional frame construction with kiln-dried, beveled stretcher bars).
- Additionally, all of the paintings have their sides painted in black acrylic heavy body paint, enabling them to be professionally hung without the need for a frame.
- All paintings that are 10”x8” or larger are professionally wired and ready to be hung.
- If you’d like the painting you’re purchasing to be varnished (Matte, Satin, or Gloss w/ UVLS), please let me know and I’ll do so free of charge before shipping it to you.

Are all of your (Dane Wells) paintings originals? What does it mean for a painting to be an “original?”
- Yes, Dane Wells Gallery exclusively offers original acrylic on canvas by paintings by Dane Wells for sale. That means each painting is unique, one-of-a-kind, 1-of-1 (1/1), otherwise known as the only one in existence. 

Are the paintings signed by Dane Wells? 
- Yes, the paintings are signed on the rear in archival ink by Dane Wells. The signature is generally in the following format: “Painting Title,” Completion Date, Dane A. Wells signature, @DaneWellsGallery.

What payment methods do you accept?
-You may purchase items on this website using the following secure payment methods: Shopify Payments (accepts most major credit/debit cards including Visa, Mastercard, American Express, Discover, JCB, Diners Club, Shop Pay, Apple Pay, and Google Pay) or directly through PayPal Express Checkout. You will be able to select and proceed with your preferred payment method upon checking out.
- If you’d like to pay in cash, you’ll have to do so at a location where the painting is being exhibited for sale (likely in-person at Dane Wells Gallery).
- I don’t accept checks or Western Union, etc. so as to protect myself and goods as a seller, as well as your money as a buyer.

Do you accept or entertain deposits/holds:
If you see a painting that you like and would like to reserve it, a non-refundable deposit equivalent to 25% of the purchase price will be required. The deposit will go toward the full cost of the painting, so as long as the remaining balance is paid to me (via an accepted payment method) within 7 business days of when the deposit is made. The painting will be removed from the market for those 7 business days upon receipt of the deposit, and shipped to the buyer upon receipt of the remaining balance for the full cost of the painting. Please contact info@danewellsgallery.com or (505) 398-9421 to inquire or for more information.